• Understand, articulate and promote your true value
  
• Segment your clients to identify revenue strength
• Refine your processes according to that segmentation
• Ask your clients what they need
• Hear what they tell you - and give it to them
• Communicate with clients and make them feel special
• Retain and reward existing clients
• Ensure you are ‘referable’ and win new clients

WE CAN HELP YOU TO DO this

Even if your business isn’t scrambling for new clients - if you have any business goals at all, whether it's finding new revenue, or working harder to retain your existing block - you need to constantly review and refine your practices and processes to develop your business for optimal growth. Maybe you really just want to free up some of your time. We can help you do that too!

Let's face it.  You are busy.

Time is your scarcest resource. Managing your own business means that you have to constantly juggle many priorities. And in an industry that is in a state of continual change, it’s all you can do just to keep up. Luckily - you know where to go to find expert help. You have a lawyer who works with your contracts, and an accountant that files your taxes. But far too often - you don't know where to turn for help with growing your business efficiently and effectively.

• Marketing & Business Development Plans
• Client Segmentation & Assessment
• Client Satisfaction Surveys & Panels
• Support with Internal Processes
  
• Phone Power training for staff
  
• Client Loyalty & Retention Plans
• CRM2 - Client Education Plans
• Social Media Planning & Management
• Newsletters & Market Updates
• Client Appreciation Programs & Events
• Business Branding & Logo Development
• Brochures & other Client Materials
• Sales & Promotional Campaigns
• And much, much more...